All prices are calculated per location. Once you add more locations, you will need to buy a separate subscription for each location. Each location may have its own different plan, depending on its needs.
Example: If your brand has three locations and you choose the basic plan for $49 for each of them, you will pay $147 and receive three separate invoices.
We’ll attempt to charge your card for the invoice over the next 7 days. Post this period, unpaid accounts will be locked, losing feature access. However, later payments will restore your account along with all its data and settings.
Most often, the bank rejects card payments despite having sufficient funds, due to lack of authorization for online transfers, exceeded limits, or temporary technical errors.
In such cases:
- Check if online payments are enabled on your card. If not, enable this option.
- Verify if you haven’t exceeded the daily or monthly limit for online transactions. If you have, consider increasing the limit.
- The system will automatically attempt the payment again after a few hours. Alternatively, you can go to Settings → Payment Cards and manually retry the payment by pressing “Re-try payment.”
- If the issue persists, try using another card or contact us in chat, and we will assist you in resolving the problem.
You will need a device with internet access, such as a tablet, smartphone, or PC. Then, using a web browser, you can access our online admin panel to manage your orders. For tablets and smartphones, you can also install our dedicated mobile app for taking orders and manage your restaurant (iOS and Android)
Yes, we do.
We are always open to talking with restaurant franchises and chains that have multiple locations. Contact us and we can work out a plan that works best for everyone.
Octalas is an all-in-one online software for restaurants that boosts your restaurant’s digital presence and helps you become independent from third-party ordering marketplaces.
How do we do that?
- We offer flat-fee subscriptions instead of commission fees.
- You can create an online store for direct sales from your website.
- You can build or update your restaurant website.
- You can create your own branded mobile app and QR code menu.
- You can set up a loyalty program.
- You get access to all marketing tools to boost your sales and profitability.
Free trial give you access to all features of Octalas to test out Octalas without any strings attached for 7-days. There is no credit card needed to start the trial.
If you have any questions, our responsive support team is happy to give you a hand on chat.
We accept any major credit cards (payment cards) like Visa, Mastercard, American Express and UnionPay. We also support wire transfers on request.
Yes. You can upgrade or downgrade your subscription at any time.
Changing to a higher plan takes effect immediately. Octalas will issue an invoice covering the difference between the existing plan and the new one. On the other hand, plan downgrade or cancellation becomes effective at the end of the current billing period.
The billing cycle starts on the day of your subscription plan purchase and repeats on the same day of each month. The billing period always lasts for a full month, regardless of the number of days in that month.