If for any reason you require to reprint receipts after both the customer and merchant receipts have been printed you can do this by following the below flow:
- From the READY screen press the MENU button
- Using your terminal’s arrow keys scroll down, select Duplicate Receipt and then press the green ENTER button
How do I print a receipt for a contactless transaction?
- Contactless transactions will not automatically print a cardholder receipt
- If your customer would like a receipt for a contactless transaction, please follow the steps below depending on the terminal type you have
Move5000:
- Press the punctuation button (.,’) immediately after the merchant copy has printed
Desktop & Portable:
- Press the punctuation button (.,) immediately after the merchant copy has printed
DX8000:
- After the merchant receipt is printed, the terminal will ask if the merchant wants to print a customer receipt, select Yes
Contact Us
If you can’t find what you’re looking for, our support teams are at hand to help.
You can speak to one of our webchat advisors through your Worldpay Dashboard or speak to us on:
UK: 0345 761 62 63
ROI: 1800 24 26 36