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Home/Knowledge Base/PAX Terminals/How do I Make a Sale on my PAX machine?

How do I Make a Sale on my PAX machine?

14 views 0 July 23, 2024 octalas

Note: The contactless reader is on the top of the A920 card machine. Ask the cardholder to place the contactless payment card/device over the contactless symbol found above the magnetic swipe reader until you hear the alert confirming a successful read.

  1. From the payment application ready screen, select Sale and enter your amount.
  2. If you have gratuities or purchase with cashback set, you may be asked for these separate values.
  3. On the insert, swipe or present screen, ask the cardholder to present their payment method to the device.
  4. For a cardholder present transaction the cardholder will either tap at the top of the device for contactless or insert the card and enter their PIN. For a cardholder not present transaction you’ll be asked to enter additional card and customer information.*
  5. Your A920 will now connect to request a response for the transaction and your receipts will print.

*Please note that cardholder not present transactions carry a higher risk of fraud and of chargebacks being raised for which you will be responsible.  Please refer to our Customer Operating Instructions at fisglobal.com for further information.

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