1. If you’re using a desktop or portable terminal (iCT250 or iWL251, 252 or 258):

• You can start keying in the long card number on the present/insert/swipe screen to process a cardholder not present payment.
• You’ll be asked for the expiry date, security code (last 3 digits on the signature strip of the card) and house number and numbers from the cardholders postcode to confirm the transaction.

2. If you’re using a MOVE5000 mobile terminal:

• To start a cardholder not present transaction, begin from the transaction menu, accessed using the grey button in the top right of the keyboard and select the CNP option.
•  After entering the transaction amount and long card number you’ll be asked for the expiry date, security code (last 3 digits on the signature strip of the card) and house number and numbers from the cardholders postcode to confirm the transaction.

Contact Us

If you can’t find what you’re looking for, our support teams are at hand to help.

You can speak to one of our webchat advisors through your Worldpay Dashboard or speak to us on:

UK: 0345 761 62 63

ROI: 1800 24 26 36