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Home/Knowledge Base/WorldPay Support/How do I amend my contact details in Business Gateway?

How do I amend my contact details in Business Gateway?

10 views 0 July 23, 2024 octalas

The following details can be amended on the Business Manager:

  • Prime Contact Details
  • Technical Contact
  • Administration Incident Level Contacts

Amending prime contact details

  1. Log in to secure.worldpay.com
  2. Click Setup from the menu

  1. Click Contact Details

  1. Within the relevant fields, enter the new prime contact details

  1. Click Save all changes

Amending technical contact details

  1. Log in to secure.worldpay.com

For more information, see the following article: Logging In and Password Resets (Business Gateway)

  1. Click Setup from the menu

  1. Click Contact Details

  1. Within the relevant fields, enter the new technical contact details

  1. Click Save all changes

Amending administration incident level contacts

  1. Log in to secure.worldpay.com

For more information, see the following article: Logging In and Password Resets (Business Gateway)

  1. Click Setup from the menu

  1. Click Contact Details

  1. Click Edit Administration Level Incident Contacts

This is located towards at the bottom of the page

  1. Within the relevant fields, enter the new incident contact details

You can add up to 6 incident contacts

  1. Click Save all changes

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